TCN parts & support —
from your UK TCN agent.
Parts, service and technical support from Vendtrade, your UK TCN agent. From a single office machine to a nationwide network, we keep your TCN snack and drink machines and smart fridges running smoothly and earning for you.
We know TCN inside out.
Our technical team knows TCN equipment inside out. From fault diagnosis and repairs to installation, software setup and payment system integration, we've got you covered. Whether you need quick help over the phone or a technician on site, we'll get your machine back in service fast.
Fault diagnosis & repairs
Quick, accurate fault-finding by engineers who know the platform. Most issues resolved at the first visit.
Installation & commissioning
Full site install, level, power, network connection and commissioning by trained technicians.
Software setup
Menu programming, telemetry, remote monitoring and pricing configuration ready for day one.
Payment integration
Card readers, contactless, cash handling — installed, configured and tested end-to-end.
Phone support
Talk to a real engineer. Most operators can walk through a fix over the phone without a callout.
On-site technicians
UK-wide engineer coverage. If a machine needs hands-on attention, we can be there fast.
Genuine TCN spares, held in stock.
We supply parts for the full TCN range and hold fast-movers in stock so you're not waiting weeks for a repair. If you're not sure which part you need, send us the machine model and the serial number and we'll identify it for you.
- Coils, motors & spirals — the fast-movers, held in stock.
- Cooling units & compressors — for drink and combi machines.
- Touch screens & control boards — full electronics support.
- Payment modules — card readers, coin mechs, note validators.
- Door locks, hinges & glass — day-to-day wear items.
- Refrigerated shelving & smart-fridge parts — for the TCN chilled range.
The full TCN range, across the UK.
Snack & drink machines
TCN's snack, drink and combination machines — the core of most workplace and public vending sites.
Smart fridges
TCN's chilled and grab-and-go range for offices, gyms, hospitals and 24/7 sites where fresh food matters.
Coffee & hot drinks
TCN hot-drink and coffee machines for staff canteens, waiting rooms and hospitality venues.
Custom & branded
Bespoke TCN configurations, custom liveries and integration with existing site management systems.
Need parts or a technician on site?
Send us the machine model and serial number and we'll come back with a quote or book a visit — usually same day.